Reference

How 8ft Handles Your Personal Data

At 8ft, we treat the personal data you share with us as something we are accountable for — not just a legal formality.

Data collected with consentAccount data encrypted at restRight to access your recordsRight to request deletionContact us any time

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What This Privacy Policy Covers at 8ft

8ft Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all personal data processed by 8ft when you create an account, make a deposit via UPI, Paytm or PhonePe, or contact our support team. The scope extends to data collected through our website at 8ft.club and any related mobile experience. Availability of

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our services depends on local law and is accessible where local law permits. We process your data under applicable data-protection frameworks, and where Indian law places specific obligations on us, those obligations take precedence. Data shared during payment flows — such as UPI handles or Paytm-linked
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mobile numbers — is used solely to process your transaction and is not sold or shared with third-party advertisers. We update this policy when our practices change and will notify you through your registered contact details.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact 8ft About Your Privacy Rights

If you need to exercise any right under this policy — access, correction, deletion or portability — our privacy team is the right first stop. Reach us through any of the channels below and we will respond within the timeframes set out in this policy.

Team online

Email Our Privacy Team

Send your data request or privacy question to our dedicated address. We acknowledge all emails within 24 hours and aim to resolve requests fully within 30 calendar days of receiving them.

Live Chat Support

Reach a support agent through the live chat window inside your account dashboard. Agents can log a formal privacy request on your behalf and give you a reference number to track progress.

Written Post

For formal legal requests, you may write to our registered correspondence address. Include your account email, the right you are exercising, and any relevant details to help us locate your records quickly.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security at 8ft

We apply layered security controls across every point where your data touches our systems — from the moment you enter your UPI handle to when a withdrawal confirmation…

Encryption in Transit and at Rest

All data moving between your device and 8ft.club travels over TLS 1.2 or higher.

Cookie Policy and Your Choices

We use strictly necessary cookies to keep your session active and, with your consent, analytics cookies to understand how pages…

Account Security Controls

Two-step verification is available for all accounts. When you log in from an unrecognised device, we send a confirmation code…

Data Retention Periods

We keep account and transaction records for as long as required by applicable law.

Who Has Access to Your Data

Access to your personal data inside 8ft is limited to staff and systems that need it to operate your account.

Requesting Changes to Your Record

You can update your name, contact details or communication preferences directly in the account dashboard.

Common Questions About Your Privacy at 8ft

The questions below address what we hear most often from account holders in India about how their data is collected, stored and managed. If your question is not covered here, our privacy team is available via email or live chat.

We collect your name, email address, date of birth, mobile number and any payment identifiers you provide — such as your UPI handle or Paytm-linked number — along with device and session data generated when you browse the site.

Payment identifiers are used only to process and verify the specific transaction you initiated. They are not stored in a form that can be reused without your action, and they are never shared with third-party marketing services.

Yes. Submit a data-access request to our privacy team by email or live chat. We will compile and deliver a readable copy of your account and transaction records within 30 days of receiving your verified request.

Send a deletion request through email or live chat. We will remove or anonymise your identifiable data once we have verified your identity, subject to any retention obligations imposed by applicable Indian law or financial regulations.

No. We do not sell or rent your personal data. Data is shared only with processors that help us operate your account — such as payment networks — and only to the extent needed for that specific service.

Basic details like your email or communication preferences can be changed in the account dashboard. Changes that affect payment-linked identifiers require identity verification — contact our privacy team to start that process securely.

When we make material changes to this policy, we notify you via your registered email address or through an alert in your account dashboard before the changes take effect, giving you time to review them.

How 8ft Handles Your Personal Data

Contact 8ft About Your Privacy Rights

Email Our Privacy Team

Live Chat Support

Written Post

Data Handling, Cookies and Account Security at 8ft

Encryption in Transit and at Rest

Cookie Policy and Your Choices

Account Security Controls

Data Retention Periods

Who Has Access to Your Data

Requesting Changes to Your Record

Common Questions About Your Privacy at 8ft

01 What personal data does 8ft collect when I open an account?

02 How is my UPI or PhonePe data used after a transaction?

03 Can I request a copy of all the data 8ft holds about me?

04 How do I ask 8ft to delete my personal data?

05 Does 8ft share my data with advertisers or data brokers?

06 How can I update the contact details linked to my account?

07 How will I know if this privacy policy changes?

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