Reference

Everything You Want to Know About 8ft

Q: How do I make my first deposit on 8ft using UPI?

Head to the deposit screen from your account wallet, select UPI from the chip row, enter the amount in INR and confirm via your UPI app. The credit typically appears in your 8ft wallet within a minute of bank confirmation.

Q: Can I use Paytm or PhonePe instead of UPI for deposits?

Yes. Paytm and PhonePe both appear as selectable options on the deposit screen alongside UPI. Choose whichever rail you have active on your phone — the processing time and confirmation steps are the same across all three.

Q: How long does a withdrawal take to reach my bank account?

Standard withdrawals are processed within 24 hours of your request. The funds then travel through your bank's settlement cycle, which can add a few hours. You receive an email confirmation when our side of the process is complete.

Q: Which games can I open in the 8ft lobby right now?

The lobby includes live table titles like Blackjack, slot rooms including Great Rhino and Fishing War, quick-session games like Cash or Crash and Football Strike, and sportsbook markets. All load directly in your browser without a separate download.

Q: Is an 8ft account available to me in India?

Account access depends on local law and is available where local law permits. If you are in a region where online gaming platforms are not restricted, you can complete the standard registration and identity verification process to open your account.

Q: What identity documents do I need to verify my account?

Standard KYC requires a government-issued photo ID — Aadhaar, PAN card or passport are all accepted — and a recent proof of address. Upload both through the verification section of your account settings; most checks are completed within a few hours.

Q: What do I do if my deposit via PhonePe shows as deducted but has not appeared in my wallet?

First check that the transaction shows a success status in your PhonePe history. If it does, open live chat and share the UPI reference number. Our team can trace the credit on our end and resolve most cases within the same session.

We have gathered the questions our India account holders ask most often — about deposits via UPI and PhonePe, how withdrawals clear, which games are in the lobby…

UPI & Paytm FAQAccount Access FAQWithdrawal Timings FAQGame Lobby FAQSupport Channels FAQ

Explore Lobby Read FAQ

What This FAQ Covers and Why We Built It

8ft put this page together because the same questions come up every day — and we would rather you find a clear answer here in seconds than wait in a support queue. The sections below walk through account setup, how UPI, Paytm and PhonePe deposits are processed, what happens between a withdrawal request and the funds reaching your bank, and how to

get in touch when something does not go to plan. Where access depends on local law, we flag that clearly. Nothing here is padded; every answer reflects how the platform actually works.

UPI
Paytm
PhonePe
Google Pay

THREE THINGS TO KNOW

Lobby, Payments and Account Policy at a Glance

Three areas that most questions cluster around — here is the short version before you read the full FAQ below.

Games You Can Open Right Now

Deposits Clear Quickly via UPI

Account Access and Eligibility

Open Account Explore Lobby

PLATFORM BY THE NUMBERS

A Few Numbers That Put the Platform in Context

Payment rails for India — UPI, Paytm, PhonePe

Game categories in the lobby

24/7

Live chat support availability

<24h

Standard withdrawal processing window

HOW TO REACH US

Three Ways to Get Help When You Need It

The FAQ page covers the most frequent questions, but if your situation is not here, the team is reachable through three direct channels. All three connect to the same support staff, so choose whichever is fastest for you right now.

Team online

Live Chat

Open the chat widget from any page on 8ft and you are connected to a support agent in real time. Available around the clock, including weekends, and responses typically arrive within two minutes.

Email Support

For account queries that need documentation attached — identity verification files, payment screenshots — email is the right path. Expect a response within a few hours during normal operating windows.

Help Centre Articles

The Help Centre holds step-by-step articles on account setup, UPI deposit flow, withdrawal requests and game access. Search by keyword and most answers appear without needing to contact anyone.

WHY ANSWERS HERE ARE RELIABLE

How We Keep This FAQ Accurate and Up to Date

Every answer on this page is written by the 8ft operations team — the same people who configure the payment rails, manage the lobby and handle support escalations.

Written by the Operations Team

Answers come from the people who run the platform daily — not from external content writers.

Grounded in Actual Payment Rails

Every statement about UPI, Paytm and PhonePe reflects how those integrations actually behave on 8ft — timing, confirmation steps and…

No Invented Numbers or Promises

We do not cite player counts, founding years or award claims we cannot back.

Region-Honest Eligibility Language

Where account access depends on local law, we say exactly that rather than implying the platform is universally available.

Updated When the Platform Changes

Version-controlled FAQ articles mean you can see when an answer was last revised.

Cross-Checked Against Support Tickets

Our support team flags new question clusters weekly. When the same query appears in tickets three or more times, we…

How 8ft FAQ Answers Compare to Generic Platform Pages

A lot of FAQ pages on gaming sites give vague answers that could apply to any platform.

Specific payment method names	We name UPI, Paytm and PhonePe explicitly in every payment answer rather than writing 'local methods supported' and leaving you to guess.
Actual processing windows	Withdrawal answers state a real window — under 24 hours for standard requests — rather than 'processed as soon as possible', which tells you nothing actionable.
Real support channel hours	The support section tells you live chat is available around the clock, not 'during business hours' without specifying what time zone or days that covers.
Game-specific lobby answers	When you ask which games are available, the answer names actual titles — Blackjack, Great Rhino, Football Strike — so you know what you are joining the lobby for.
Honest eligibility language	Access depends on local law and is available where local law permits. We say that clearly instead of burying it in terms, so you know before you start account setup.
No recycled template answers	Each FAQ pair was written for 8ft specifically. If the answer would be identical on any other platform, we rewrote it until it was not — every answer earns its place on this page.
Linked to live support when needed	Where a question has too many variables for one answer — account verification edge cases, for example — we link directly to live chat rather than leaving you with a partial response.

WHAT DEFINES THIS PLATFORM

Six Elements That Shape the 8ft Experience

These are the concrete features that account holders notice most — the things that come up in support conversations and in the questions below.

One Lobby, Three Categories Live tables, slots and sportsbook markets share a single lobby screen. You switch between Cash or Crash, a live Blackjack table and a cricket market without loading a new page or re-authenticating.

Games That Run in the Browser Every title in the lobby — including Great Rhino and Football Strike — streams inside your browser tab on mobile and desktop. No separate app download is needed to start your first session.

Wallet Tied to Your Account Your balance, pending withdrawal and transaction history are all accessible from the wallet icon at the top of any page. One tap shows exactly where your funds stand without navigating away from the lobby.

Identity Verification Before Withdrawal Standard KYC verification is completed once during account setup. After that, withdrawals process without repeating document submission unless our security checks flag an unusual request for your protection.

India-First Payment Screen The deposit screen surfaces UPI, Paytm and PhonePe as the primary chip row. Amounts are shown in INR throughout, and confirmation references appear on screen and in your email after each transaction.

Support That Knows the Platform Live chat agents are trained on 8ft specifically — they can pull up your account status, check a pending withdrawal and escalate a payment query without transferring you to a separate team mid-conversation.

Questions We Hear Most From India Account Holders

These are the questions that come up in live chat and email every week. If you are new to 8ft or have just hit a snag, start here — most situations are covered in the answers below, and each one reflects how the platform actually behaves rather than how we would like it to behave in an ideal scenario.