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What Governs Your Account on 8ft

Every account on 8ft operates under a clear set of terms that define how we collect data, how long we hold it, and what rights you have over…

Terms of UsePrivacy PolicyCookie PolicyAccount SecurityData Retention

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How Our Terms Apply to Your Account

8ft Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

8ft operates under a jurisdiction-dependent framework, meaning the specific rights and obligations that apply to you are shaped by the laws in force where you access the platform. We process personal data — including your name, contact details and transaction records — only for the purposes

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you consented to at registration. Payment activity through UPI, Paytm and PhonePe is logged as part of your account transaction history for compliance and dispute resolution. We do not sell or share this data with third-party advertisers. Any change to these terms will be communicated to
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you before it takes effect, giving you the opportunity to review and, if needed, close your account before the new terms bind you. The full text of our policy is available in your account settings at any time.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

Who to Contact for Legal and Policy Queries

If you have a question about how your data is used, want to request a correction, or need clarity on any clause in our terms, our compliance team is reachable through the channels below. We aim to respond to all legal and privacy requests within 72 hours on business days.

Team online

Email Support

Send your data or terms query to our compliance inbox. Include your registered email and account ID so we can locate your records and respond accurately within the committed window.

Live Chat

Our live chat is staffed around the clock. For policy questions that need a quick answer — such as what data we hold on you — chat is the fastest path to a response from our team.

Account Help Centre

The Help Centre inside your account dashboard holds the current version of every policy document we publish, including prior versions archived by date, so you can track any changes made over time.

HOW WE HANDLE DATA

Security, Retention and Your Account Rights

We keep your data safe through layered account security, defined retention windows and clear processes for requesting changes.

Data Encryption

All personal data stored on 8ft servers is encrypted at rest using AES-256.

Cookie Controls

We use session cookies for login continuity and analytics cookies to understand how the lobby is used.

Retention Periods

Transaction records linked to UPI, Paytm and PhonePe payments are retained for seven years to meet statutory requirements.

Access Requests

You have the right to request a full export of the personal data we hold on your account.

Correction and Deletion

If any detail on your account is inaccurate — name, address, contact number — you can request a correction directly…

Third-Party Sharing

We share data only with payment processors necessary to complete your UPI or Paytm transactions, and with regulatory bodies when…

Common Questions About Your Rights on 8ft

Below are the questions we hear most often about our terms, data handling and account policies. If your question is not here, our compliance inbox is always open.

Yes. By creating and using an account on 8ft, you accept the current Terms of Use. Availability depends on local law and is only applicable where local law permits. We recommend reading the full terms in your account settings before you start.

We collect your name, date of birth, email address, contact number and the payment details you link — such as your UPI ID or Paytm number. This is the minimum needed to operate your account and process withdrawals correctly.

Email our compliance team from your registered address with the subject line 'Data Access Request'. Include your account ID. We will prepare and send a structured export of your personal data within 30 calendar days of receiving the request.

You may request deletion of non-financial profile data after your account is closed. Transaction records tied to UPI, Paytm or PhonePe payments are retained for seven years to meet legal obligations and cannot be removed before that period ends.

Reach our compliance team via the dedicated legal email or through live chat. We commit to acknowledging all formal data complaints within 48 hours and providing a resolution or escalation path within 14 business days of receipt.

Yes. Any material change to our privacy policy will be communicated via email to your registered address at least 14 days before the change takes effect. You will have the option to close your account if you do not accept the revised terms.

Only with the payment processors required to complete your transactions — such as UPI rails or Paytm's gateway. We do not pass payment data to advertisers, analytics platforms or data brokers under any circumstances.

What Governs Your Account on 8ft

Who to Contact for Legal and Policy Queries

Email Support

Live Chat

Account Help Centre

Security, Retention and Your Account Rights

Data Encryption

Cookie Controls

Retention Periods

Access Requests

Correction and Deletion

Third-Party Sharing

Common Questions About Your Rights on 8ft

01 Does accessing 8ft mean I have agreed to the Terms of Use?

02 What personal data does 8ft collect when I register?

03 How can I request a copy of the data 8ft holds about me?

04 Can I ask 8ft to delete my account data?

05 Who can I contact if I believe 8ft has mishandled my data?

06 Will I be notified if 8ft changes its privacy policy?

07 Does 8ft share my payment data with third parties?

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